Legal notice

LEGAL NOTICE

Last updated: August 2026

This website and online store, operated under the name Locanda Experiences, is operated by Locanda International, a company established under the laws of the Kingdom of Morocco.

1. Website Publisher

The website is operated by Locanda International for the presentation, promotion and online sale or reservation of tourism activities, experiences and related services.

2. Website Hosting & E-Commerce Platform

The online store is operated using the Shopify e-commerce platform provided by Shopify Inc. and its affiliated entities.

Technical hosting, infrastructure and certain e-commerce functionalities may therefore be provided by Shopify in accordance with its own applicable terms and policies.

3. Purpose of the Website

Locanda Experiences provides users with access to a curated selection of activities, excursions, tours, transfers, wellness services, dining experiences and other travel and hospitality-related experiences in Marrakech and other destinations.

Depending on the experience selected, services may be:

provided directly by Locanda International; or
provided by independent third-party operators, guides, transport providers, restaurants, activity providers or other partners.

Where a service is provided by a third party, the identity and/or applicable conditions of the service provider may be communicated to the customer where appropriate.

4. Intellectual Property

The content available on this website, including but not limited to the Locanda International and Locanda Experiences names and branding, logos, trademarks, photographs, graphics, designs, texts, videos, website structure and other content, is protected by applicable intellectual property laws.

Unless otherwise stated, such content belongs to Locanda International or is used with the permission of the relevant rights holder.

No content from this website may be copied, reproduced, distributed, modified, published, commercially exploited or used without prior authorization from Locanda International or the applicable rights holder, except where permitted by law.

5. Accuracy of Information

Locanda International makes reasonable efforts to ensure that the information presented on the website is accurate and up to date.

However, activity schedules, availability, itineraries, inclusions, meeting points, prices and other information may occasionally change due to operational requirements, weather conditions, supplier availability, regulatory requirements or circumstances outside our reasonable control.

The information displayed on the website should therefore be read together with the specific conditions applicable to each booking.

6. Prices and Bookings

Prices displayed on the website are shown in the currency indicated at the time of purchase.

The applicable price, inclusions, exclusions, availability and booking conditions are those displayed during the booking and checkout process, subject to any manifest technical or pricing error.

Completion of a booking may be subject to payment confirmation and availability of the selected experience.

Specific cancellation, amendment, refund and no-show conditions are governed by the applicable Terms & Conditions and Cancellation & Refund Policy.

7. Third-Party Services

Certain experiences available through Locanda Experiences may be operated by independent third-party service providers.

Locanda International selects and works with external partners with the objective of providing reliable and high-quality experiences. Nevertheless, third-party operators remain responsible for the proper performance of services falling under their direct operational responsibility, subject to applicable law and the contractual arrangements governing the booking.

Links to third-party websites or services may also appear on this website. Locanda International is not responsible for the content, security, availability or privacy practices of independent third-party websites.

8. Personal Data

Personal information collected through the website is processed in accordance with our Privacy Policy and applicable data-protection requirements.

Such information may include details necessary to process reservations, payments, customer communications and the delivery of booked services.

Where necessary for the fulfilment of a reservation, relevant information may be shared with the service provider responsible for delivering the booked experience.

Users are invited to consult the website's Privacy Policy for further information.

9. Cookies

The website may use cookies and similar technologies necessary for its operation, analytics, personalization, security and, where applicable, marketing.

Further information regarding the use and management of cookies is available through our Cookie Policy and/or cookie preferences interface.

10. Liability

Locanda International seeks to provide accurate information and a reliable booking experience.

However, access to the website may occasionally be interrupted or affected by maintenance, technical issues, telecommunications failures or circumstances outside our reasonable control.

Nothing in this Legal Notice is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

11. Applicable Law

This website and its operation are subject to the applicable laws and regulations of the Kingdom of Morocco.

Any dispute arising from the use of the website, its services or a booking shall be handled in accordance with the applicable Terms & Conditions and mandatory provisions of Moroccan law.

12. Contact

For any questions regarding this website, a booking or this Legal Notice, please contact:

Locanda Experiences
Operated by Locanda International
📍 [13, Boulevard Prince Moulay Rachid, Gueliz, Marrakech, Morocco]
📧 [hello@locandainternational.com]
📞 [+212 669 540 715]